Our Information & Privacy Policy

Information and Privacy Policy

Introduction

Our aim is to respect your privacy and comply with the Data Protection Act 1998 and the forthcoming General Data Protection Regulations (GDPR) 2018

Please take a moment to review the key points of our Privacy Policy.

We will need you to do this to continue using our services.

The Data Controller

Helen Hogan Safeguarding Matters Ltd is the data controller for any personal data you choose to share with us.

Our Full details are

Helen Hogan Safeguarding Matters Ltd

Telephone number 07523988931
Email info@hhsafeguardingmatters.com

Personal data we process when you use the system

As a user of this website, you have elected to allow us to collect some personal information. This includes:

• First name
• Last name
• Email
• Telephone
• School Details

This personal information is held to deliver the services you have requested from us.  We use the personal information to:

• Generate a delegate list for our courses which we expect signed at the event as confirmation of attendance.
• For an invoice to be issued to pay for services provided to email address freely given.
• Process the request for services and e-mail link to materials to support your request.
• Contact you if any issues arise from your request for services or the provision of them and with your agreement make any adjustments necessary to meet your needs (e.g. Dietary, accessibility with the venue).
• In agreeing to be member of our website you agree to become part of our customer/training database which we hold to support any requests from an employer about services we have provided, certificates we have issued, or training dates accessed by any employee. We will only disclose this information to the employer if they have paid for the course/service and/or if attendance has been agreed during work time.
• Keep you informed of any forthcoming events/training if you have agreed to this when booking on a course or event or seeking services from us.

Other Data (Regarding Children or Staff)

While we provide a service of advice and guidance, we do not make or retain any written records of any of the details you share regarding any children or staff who may be part of your or another’s workforce. Please be reminded as customers that we work in anonymity as we do not educate or work directly with those whom you seek advice from us for.  As part of our Professional Supervision packages, all records regarding any formal discussion in supervision are made and maintained by yourself or your setting and are not stored or retained by Helen Hogan Safeguarding Matters Ltd

Disclosure

By using this system, you agree to disclosure of potentially personally identifying information to Helen Hogan Safeguarding Matters Ltd.  This will include employees & contractors:

• All hold current DBS checks and/or relevant technical/specialist qualifications related to the work they undertake.  This includes Andrew Hogan our website technical support consultant, and John Astbury our accountant,
• We need to know that information to process it on your/our behalf,
• We have agreed not to disclose it to others unless requested by an employer who has paid for the service or given paid work time to access it.

We will not rent or sell potentially personally identifying information to anyone.

We do not transfer or process any data outside the European Economic Area unless we have your consent or where the nature of the processing requires it (as a customer you have chosen to communicate with us using communication which routes outside the EEA).

Data Centre:  Google LLC for users of Google services based in the United Kingdom, located at 1600 Amphitheatre Parkway, Mountain View, California 94043, USA.

Google LLC is the data controller responsible for processing information indexed and displayed in services like Google Search and Google Maps regardless of your location. Google Ireland Limited is the data controller responsible for processing information to train Google’s AI models for the purpose of deploying them in services provided by Google Ireland Limited in the European Economic Area or Switzerland.

Removing Your Data

We will support you if you wish to unsubscribe at any time as a member or customer of Helen Hogan Safeguarding Matters Ltd

Please email us at info@hhsafeguardingmatters.com

Retention of Your Personal Information

By law we must keep basic information about services we have provided and the contact details of our customers for tax purposes for a minimum of 6 years.  Subject to any legal requirements we will delete your information as soon as you inform us that you no longer wish to be part of our customer base.  Helen Hogan Safeguarding Matters Ltd retains this data within Google Drive Storage https://business.safety.google/gdpr/ 

Privacy Policy Changes

Although most changes are likely to be minor, we may change this Privacy Policy from time to time, and at our discretion.  Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.  We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.  This site uses cookies to store basic event details during login.

License

This system is the property of Helen Hogan Safeguarding Matters Ltd.  Proceed ONLY if you have been expressly authorised to use this system.  Unauthorised use is a criminal offence under the UK Computer Misuse Act 1990. We do not store personal information about individuals who visit this site except where they provide contact information via our contact us and registration page(s).

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of services provided to your school/academy/setting.  We are committed to ensuring your personal data is secure.  To prevent unauthorised access or disclosure we have put in place the appropriate technical physical and managerial procedures which all employees of Helen Hogan Safeguarding Matters and contractors follow to safeguard and secure the information we collect from you.

This website uses Google Analytics which provides statistical data about the usage of the site.  This information is not used to identify individuals but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet, you will have an IP Address.  This may take the form of a figure, such as 333.333.22.1.  The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site.  This data is not collected and used for other purposes.

The Helen Hogan Safeguarding Matters Ltd website contains links to other websites. Helen Hogan Safeguarding Matters Ltd is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites. If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.

Should you have any queries or concerns about this privacy policy please contact us at Info@hhsafeguardingmatters.com

April 2025